Account Director

Are you an Account Director?

Does solving business problems with creative solutions get you out of bed in the morning? Do you question insight and strategy behind ads you encounter, to the point it annoys your family? Can you quickly figure out what’s important and what’s not? Are you consumed by figuring out why people do the things they do? Do you prefer preventing messes vs. cleaning them up? Are you “The responsible one” in groups you hang out in?

The Account Director plays a key role in client success, agency growth, and operational efficiency. Requiring a mix of high-level strategic leadership and hands-on account management, the ideal candidate is a proactive problem solver, a trusted advisor to clients, and a collaborative leader across departments.

Key Responsibilities:

Client Leadership & Account Execution

• Serve as the primary client lead for key accounts, ensuring strategic alignment and day-to-day relationship management.

• Build and maintain trusted client relationships, acting as a strategic partner while seamlessly collaborating with agency teams.

• Develop a deep understanding of client industries, business goals, and challenges.

• Partner with cross-functional teams to develop and execute integrated marketing campaigns that drive client growth and retention.

• Lead client presentations, oversee campaign execution, and troubleshoot challenges proactively.

• Act as the key client liaison, serving as a trusted advisor, providing strategic consultation. 

Team Leadership & Culture Building

• Manage and mentor client’s account team, fostering a collaborative and efficient working environment.

• Lead cross-functional teams (creative, media, strategy) to deliver outstanding work that builds brands and achieves sales objectives.

• Ensure agency processes support creativity, efficiency, and profitability.

Client Growth

• Identify opportunities to expand agency services within existing accounts.

• Work with agency leadership to set client growth strategies and develop revenue plans.

• Lead the development of scopes of work for existing and prospective clients.

Financial & Operational Management

• Manage budgets, scopes of work, and contracts to ensure agency profitability.

•Lead financial and scope conversations with key client contact.

•Manage budgets and financial forecasting.

• Oversee project timelines and workflows to ensuring smooth execution.

• Provide recommendations on agency resourcing and efficiency improvements.

Qualifications & Experience

• 10+ years of experience in account management within an advertising or marketing agency.

• Proven ability to manage clients, lead teams, and drive business growth.

• Comfortable balancing big-picture thinking with hands-on execution.

• Strong strategic, communication, and problem-solving skills.

• Experience in integrated marketing across all forms of media.